3 Jul 2011

The future of voice phone service

I knew you could make phone calls in gmail for a while now, but due to various known issues it never worked for me. Recently I've been going over my cell-phone minutes thanks to long conference calls so I decided to give it one more try.  After some investigating I found that if you delete the plugin then install this msi mentioned here, it works.  Free phone calls, yay!

Yesterday my trusty Motorola Droid died.  It got wet while I was rafting/tubing down the Chattahoochee (I should have left it in the car, I know).  My voicemail is handled by Google Voice so I changed the greeting to "My phone is dead, leave a message and I'll get back to you".  I was able to record that message through gmail so... wait... I can receive calls in gmail?  Somehow I didn't know about this.  Calls to your Google Voice number can be forwared to phones and Google chat:

That means my laptop is a phone; a free phone (at least until the end of the year).  I just need to get everyone to start using my Google Voice number (678-HEY-SIMS).  The reason I haven't fully committed to my GV number yet is because I don't totally trust it. I have experienced a noticeable delay during some calls (it may just be calls initiated from the web & sent to my phone, not sure).  

My guess is that next year they will expand this to Android and other mobile devices, eventually shifting everyone to data-only wireless plans (and the end of home landlines & voip providers).  Of course Skype/Microsoft will follow with free Skype-in numbers that integrate with Windows & Xbox devices.  Whoever controls your free phone service will know who you call and what you talk about, all neatly wrapped in ads and offers.

It's a shame that, even with free phone service, overall we probably won't save any money now that wireless providers are charging more for data.

5 Jan 2010

Google's Nexus One is disappointing

I'm sure the actual device is great, but the idea of the Nexus One is what I'm talking about... or more specifically, Google's Phone Store.  Google had the opportunity to turn the phone market on it's head, but instead has just become one of those booths at the mall trying to sell you a new phone package to make commission.  Except unlike those mall booths, Google only offers one phone and one plan to choose from.

So what is Google's goal here?
Sell phones?  Then they need to offer more than one $79 plan w/ subsidy.  This phone isn't special enough to justify breaking a contract or paying $529.
Push Android?  Then they need to insure there is an attractive, compatible, and affordable Android phone on the market.

The Nexus One is attractive, but for most people it is not affordable and is not compatible.  

So why is Google just being yet-another wireless middle-man?  A simplified Google version of http://wireless.amazon.com/ ?

In my dreamworld, Google announces a single unlocked device capable of running on both GSM and CDMA for about $299.  A world where your wireless device is totally decoupled from the carrier.  An affordable smartphone that can be used on any service without a two-year contract.  I know Google has the power to do this, and it would sell like crazy for years.

But they didn't.  Nothing to see here, move along.
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